Poly Premier Support - 1 Year - Service

Out of stock
SKU
ETS5767332
$60.00
Description

Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
  • Improves operational efficiency
  • Provides Service Request tracking for devices used in Poly strategic cloud partner environments

  • Protects your investment and adds value with increased reliability
  • Repair service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts
Read More

Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
  • Improves operational efficiency
  • Provides Service Request tracking for devices used in Poly strategic cloud partner environments

  • Protects your investment and adds value with increased reliability
  • Repair service included to resolve your problems
  • On-site support guarantees quick solutions with on-site availability of experts
More Information
Product Type Service
Manufacturer Part Number 4870-66700-114
Brand Name Poly
Service Name Premier Support
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